Intelligence & Data @ ZAYA

Intelligence & Data Use at ZAYA

ZAYA uses technology — including automation and artificial intelligence — to improve discovery, personalization, safety, and overall platform experience.

We believe intelligence systems should serve people, not exploit them.

How We Use Intelligence
ZAYA may use algorithmic or AI-assisted systems to:
- Surface relevant content, trips, stays, or events
- Improve search and discovery results
- Identify trends or community-level insights
- Assist with moderation and safety review
- Enhance trip planning or destination research tools

These systems are designed to support user choice, not replace it.

What We Do Not Do
ZAYA does not:
- Sell personal data to third parties
- Use AI to make legal, medical, or financial decisions
- Use automated systems to guarantee safety or compatibility
- Make final enforcement decisions without human oversight

Critical actions — such as moderation, suspensions, or account removal — always involve human review.

Community-Contributed Intelligence
ZAYA may analyze aggregated, anonymized community data — such as trends, preferences, or common themes — to improve the platform.

Examples include:
- Popular destinations over time
- Common safety considerations by region
- Frequently shared recommendations

Individual private messages, private posts, or personal travel arrangements are not used to generate public insights.

Transparency & Control
Members retain control over:
- Profile visibility
- Discovery settings
- Messaging permissions
- Data sharing preferences

Where AI-driven features are present, ZAYA aims to make their role clear and understandable.

Evolving Responsibly
As technology evolves, so will ZAYA’s intelligence systems. We are committed to:
- Ethical use of emerging tools
- Privacy-conscious design
- Ongoing review and improvement

Our goal is not to build “smart tech,” but useful, respectful, human-centered systems that genuinely support women traveling the world.